Hospitality
A bill finance can assign
About 2,000 wireless lines. Every charge tied to the team that owns it. Idle lines cut nearly in half, and the monthly surprises came off the invoice.
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Through our suppliers and expert guidance, Candid takes the chaos and the wasted time out of mobile device management.
Field preview
What we handle
Overview
A portal per carrier is how the waste hides. We compare usage to the plan, reconcile devices to people, and put moves, adds, and cancels through one approval path. Finance gets a bill it can assign. IT stops rebuilding the same report.
Examples
The industries change. The pattern does not: charges someone can assign, lines that should not be billing, and savings that do not require a carrier swap.
The work
Six things stay on this relationship. None of them require a new login for your team.
Zero-use lines, overages, international, and add-ons that no longer fit. Pooled and individual plans get resized before the renewal, not after another quiet month.
New lines, replacements, suspends, and cancels follow one approval path, including across carriers. Status stays visible. The ticket does not disappear into a portal.
Who has the phone, which number it uses, and whether the line is still active. Spares, losses, and returns stay on the same record as the bill.
Kit and ship for a start date. Repair and reuse before a replacement buy. Collect, wipe, and recycle when the device is done.
Help desk, mobile device management, and HR stay in step. A ticket, a new hire, a transfer, or a departure updates the line and the cost center.
Support for the device and the login, including after hours. Pricing, terms, and unused lines get a review before you renew. Candid stays the call.
How it runs
Usage against the plan. Lines with no use. Charges that do not belong to a cost center.
The carrier’s list and yours, reconciled. A person, a number, and a phone, or a flag where they disagree.
Plans, disconnects, and orders. Approvals stay with the people who own the spend.
A short list of exceptions each month. Contract work when the term is up. The carriers can stay.
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