Technology

Mobility, Spend optimization

Through our suppliers and expert guidance, Candid takes the chaos and the wasted time out of mobile device management.

Field preview

Devices reporting
2,140
Orders in motion
32
Lines to review
16

What we handle

  • Plan reviews
  • Idle lines
  • Carrier orders
  • Device inventory
  • Depot and reuse
  • Help desk
  • Device management
  • Cost centers
  • Contract review
  • After-hours support

Overview

Wireless, handled as one account.

A portal per carrier is how the waste hides. We compare usage to the plan, reconcile devices to people, and put moves, adds, and cancels through one approval path. Finance gets a bill it can assign. IT stops rebuilding the same report.

Examples

What a review like this turns up.

The industries change. The pattern does not: charges someone can assign, lines that should not be billing, and savings that do not require a carrier swap.

Hospitality

A bill finance can assign

About 2,000 wireless lines. Every charge tied to the team that owns it. Idle lines cut nearly in half, and the monthly surprises came off the invoice.

Connected devices

The fleet was active. The waste was not.

About 9,000 devices in service, with inactive lines still on the bill. Plans were resized to the work. About $756,000 a year came back.

Transportation

Several carriers, one place to look

More than 4,800 devices, more than one carrier, and blind spots in the bill. About $480,000 recovered, and the lines managed from one account.

The work

From the invoice to the phone in someone’s hand.

Six things stay on this relationship. None of them require a new login for your team.

  1. 01

    Plans that match the work

    Zero-use lines, overages, international, and add-ons that no longer fit. Pooled and individual plans get resized before the renewal, not after another quiet month.

  2. 02

    Carrier orders in one place

    New lines, replacements, suspends, and cancels follow one approval path, including across carriers. Status stays visible. The ticket does not disappear into a portal.

  3. 03

    Every device accounted for

    Who has the phone, which number it uses, and whether the line is still active. Spares, losses, and returns stay on the same record as the bill.

  4. 04

    A longer life for the hardware

    Kit and ship for a start date. Repair and reuse before a replacement buy. Collect, wipe, and recycle when the device is done.

  5. 05

    Tied to the tools you already run

    Help desk, mobile device management, and HR stay in step. A ticket, a new hire, a transfer, or a departure updates the line and the cost center.

  6. 06

    Someone still answers

    Support for the device and the login, including after hours. Pricing, terms, and unused lines get a review before you renew. Candid stays the call.

How it runs

Four passes, then the account stays open.

  1. Read the invoice

    Usage against the plan. Lines with no use. Charges that do not belong to a cost center.

  2. Match the devices

    The carrier’s list and yours, reconciled. A person, a number, and a phone, or a flag where they disagree.

  3. Change what should change

    Plans, disconnects, and orders. Approvals stay with the people who own the spend.

  4. Stay for the next bill

    A short list of exceptions each month. Contract work when the term is up. The carriers can stay.

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Next step

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