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Candid Solutions, Inc. · since 2006

A technology partner that keeps becoming .

Candid Solutions is a vendor-neutral IT consulting firm for business phone systems, payment processing, and the technology around them. We began dealing with the carriers so you didn’t have to. Clients asked for more: payments, cloud, cyber, spend. Today the firm owns CandidPay and CandidIQ. Visionary. Proactive. Client first.

Let’s Chat!See our story
300+
providers
20+
years
25–30%
typical savings
$0
advisory cost

Our story

From a carrier desk to a company that builds what clients need next.

This isn’t a rebrand for its own sake. It’s the same people, growing because our clients asked us to do more, and we refused to stay reactionary.

  1. 012006

    Humble beginnings

    We started as the people who deal with the carriers so you don’t have to. Transparent. Vendor-neutral. On your side of the table.

  2. 02Growth

    Clients asked for more

    Payments. Cloud. Cyber. Contact center. Expense management. The same relationships kept opening doors, so we walked through them.

  3. 03Today

    Full-service IT consulting

    Candid Solutions, Inc. is the parent firm: consulting and brokerage across the stack, with specialists who stay after cutover.

  4. 04CandidPay

    Payments, built in-house

    Merchants needed processing done right. We built a payments ISO: rates watched, statements worked, one team on the line.

  5. 05CandidIQ

    Do more without being asked

    Clients shouldn’t have to open a ticket for every renewal and rate hike. We built a mode that watches spend and acts first.

  6. 06Always

    Family, not a ticket queue

    Treat people the way we want to be treated. Forward-thinking. Proactive. Still striving to do more and be more for every client.

How we work

You focus on the business. We manage the technology.

Candid handles the suppliers and services so you don’t have to. Same disciplined process we’ve run for years, from discovery through monitoring, plus a seventh step we added: act first.

  1. Discovery

    We learn the business, the bills, and where it hurts.

  2. Zero-cost audit

    Invoices and contracts. You keep running the company.

  3. We find the waste

    Credits to recover, rates to cut, vendors to replace.

  4. You approve

    We don’t move until you say so.

  5. We implement

    We negotiate and cut over. You don’t sit on hold.

  6. We keep watch

    Tracking and reporting so the savings don’t leak back.

  7. We act first

    CandidIQ watches spend, contracts, and renewals. We handle what’s off before you open a ticket.

    See CandidIQ ↗

Who you’re working with

A small team that answers the phone

No call centers, no ticket queues. You’ll know the people working on your account by name.

Client Relations & Strategy

  • Direct point of contact from day one through renewal
  • Plain-language recommendations, no jargon required
  • Regular check-ins, not just a call when something breaks

Technical & Vendor Management

  • 250+ active partnerships negotiated and maintained
  • Hands-on with install, integration, and troubleshooting
  • Accountable to you, not to any single vendor’s quota

What we built

One parent company. Three ways we show up.

Candid Solutions, Inc. is the firm. CandidPay and CandidIQ grew out of real client needs, not a slide deck.

The firm

IT consulting & brokerage

Vendor-neutral sourcing for voice, data, cloud, cyber, network, and managed IT. We deal with the carriers so you don’t have to.

See solutions

CandidPay

Payments ISO

Merchant processing and POS for how your locations take money. Statements watched, rates worked, one team on the other end.

See CandidPay

CandidIQ

Do more without asking

Contracts, spend, and renewals in one portal. When something’s off, Candid handles it. You don’t have to open a ticket.

See CandidIQ

Solutions

Phone systems, payments, and IT matched to how you operate.

All solutions

01

Payment processing & POS

Lower fees. Digital-first and self-service PoS. CandidPay is our payments ISO.

02

Contact center & phone systems

UCaaS, hosted voice, and contact center platforms matched to how your teams actually work.

03

Internet, SD-WAN & network

Business-class connectivity across locations. One point of contact, not a stack of tickets.

04

Cloud & infrastructure

Colo, hosting, SaaS engineered for your operations, not a vendor quota.

05

Cybersecurity

If you are connected, you are a target. Right-sized controls without buying every box.

06

Technology expense management

See the bill, the contract, and the service. Typically 25–30% lower across buckets.

Questions

What buyers ask before they call.

What is Candid Solutions?

Candid Solutions, Inc. is a vendor-neutral IT consulting firm serving commercial clients nationwide since 2006. We source business phone systems, payment processing, cloud, cybersecurity, and connectivity, and we sit on your side of the table.

What does it cost to work with Candid?

Vendor selection and the advisory are at no cost to you. We don’t move until you approve.

Do you handle payment processing and point of sale?

Yes. CandidPay is our payments ISO: merchant processing, statements, and POS for how your locations take money.

Can you review a phone or technology bill?

Yes. We start with a zero-cost look at invoices and contracts, then show credits, rates, and vendors worth changing. You decide what we implement.

Where does AI fit?

CandidIQ includes Frank, our AI that monitors contracts and technology spend. Candid specialists still make the calls and finish the work. You approve.

What clients say

We keep vendors honest. That’s the job.

“Joe from Candid Solutions is an absolute pleasure to work with. He is knowledgeable, reliable, and always willing to go the extra mile.”

Saurabh GuptaChief Digital Officer

“Candid matches the right solution to a customer’s need at the right time and communicates proposals in a clear, easy-to-understand manner.”

Dan SchneckIT Operations Manager

“I trust them at their word. They insert themselves when needed to keep vendors honest and performing.”

Patrick DeJongDivision Manager

  • Commitment

    We stay after the sale. U.S. people, not a rotating carrier rep.

  • Innovation

    A living portfolio of suppliers so you are never locked into last year’s stack.

  • Reputation

    Keep vendors honest. Keep clients running. That’s the job.

  • Excellence

    Best-fit, not most-commission. Measured the same after go-live.

Next step

You have a vision. We have a way to get you there.

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